Spin - ISP - Australia Nationwide

Accounts FAQ

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How can I pay my SpinTel Account?

How am I billed?

What happens if my payment fails?

I’m going on holidays. Can I put my account on hold?

Can I change my plan during my initial contract period?

If my service is down, can I apply for credits?

I won’t have enough money on the due date, can I get an extension?

What are the Accounts department operating hours?

I don’t understand the charges on my SpinTel bill, should I call Accounts to discuss

How do I change my payment details?

My contact details have changed, what's the best way for me to update them with SpinTel

I’d like to put my SpinTel account into a different person’s name, how do I do this?

I have just started with SpinTel, what can I expect to see on my first invoice?

How do I check my usage?

Accounts Support

Phone: 1300 303 375

Email: accounts@spin.net.au