I’ve got an alarm system and/or Foxtel digital running through my phone line. Can this affect my DSL?
We are constantly seeing Foxtel digital and back-to-base alarm systems affect customers ADSL services. It is extremely important that these services are filtered just like a normal telephone handset would be. Additional filters can be purchased from us or from your local electronics store; however we recommend you contact your alarm or pay TV company for guidance first.
Please refer to the filtering guide in our General Guides section; this will explain how best to filter your line to use your internet and telephony services simultaneously.