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Technical Support

support home broadband broadband faqs current page

Should I use USB or Ethernet?

  • While both methods will work fine, Ethernet (or LAN) is the recommended method of connecting a modem to your computers. There may also be some compatibility issues with using USB depending on the modem and/or the operating system of the computer.
  • Make sure you only have one or the other connected if both options are available on your modem
  • Please check with the manufacturer if you are experiencing problems with your device

 

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