support home broadband broadband faqs current page

What speeds should I expect from ADSL?

  • Please have a look at our speed range guide below. These are the speeds you should be experiencing based on what plan you are on.

  • Dialup users should expect about 5 KB/sec

  • ADSL1 Services:

    Service Rating Acceptable speed in Kilobytes (kilobits)
    256/64kbps 17 KB/sec (138 kbps)
    512/128kbps 39 KB/sec (312 kbps)
    1500/256kbps 110 KB/sec (880 kbps)
    8000/384kbps (Best Effort) 110 KB/sec (880 kbps)

  • ADSL2 Services:

    Distance from Exchange Speed Range
    Less than 1KM 1.5Mbps (150KBps) - 20Mbps
    Less than 2KM 1.5Mbps (150KBps) - 14Mbps
    Less than 3KM 1.5Mbps (150KBps) - 7Mbps
    Less than 4KM 1.5Mbps (150KBps) - 4Mbps
    Less than 5KM 1.5Mbps (150KBps) - 2Mbps

  • ADSL2 Extend Services:

    Distance from Exchange Speed Range
    Less than 1KM 1.5Mbps (110KBps) - 20Mbps
    Less than 2KM 1.5Mbps (110KBps) - 14Mbps
    Less than 3KM 1.5Mbps (110KBps) - 7Mbps
    Less than 4KM 1.5Mbps (110KBps) - 4Mbps
    Less than 5KM 1.5Mbps (110KBps) - 2Mbps


  • You can perform a speed test of your service by clicking here.

 

  Did you find this page useful?