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home phone faqs

Home Phone FAQs

Pages

How do I activate call features?

What is the call quality like?

What's the difference between the SpinTel home phone services and the phone service

Can SpinTel provide me with more than one line if I need it?

How long will it take to switch over to the SpinTel home phone service?

How much does line rental cost?

Can I get one bill for both Internet and Home phone?

Will my Home Phone service be on a contract?

I rent a handset from Telstra, will I now be paying SpinTel for that?

Can I keep my fax duet?

Do I have to be an Internet customer to sign up for the SpinTel Home Phone service?

Is your home phone service available everywhere in Australia?

Will I need to notify my current provider?

What do I get if I bundle?

I have a noisy phone line, what can I do to fix it?

My calls are dropping out, what could be causing it?

I have no dial tone but it was working previously, my ADSL is still working fine, please help!

I have no dial tone or ADSL service at the moment, what's wrong?

I can make calls but can't receive them/I can receive calls but can't make them

My phone feature isn't working properly.

How do I request a new phone feature?

My landline has a different number all of a sudden. What should I do before contacting support?

If I transfer over to SpinTel, can I keep my current number?

I don't understand my phone bill, who can I talk to?

What is CSG?

I asked for a silent number, why can people still see my number when I call them?

I'm getting nuisance calls, what should I do?

I want to change my phone plan, how can I do this?

Where can I find a guide on how to use my phone features?

Phone Support

Phone: 1300 303 375